Bus Operator

To improve tourists’ travel experience, the bus operator was looking for a total solution that offers stable Wi-Fi access for passengers of 400 tour buses. The bus operator also required the Wi-Fi to be automatically turned off while the bus was traveling to certain areas, such as bus stations, to limit the Wi-Fi for on-board passengers only.

The Billion M500 industrial & in-vehicle multi-carrier router features dual-SIM, multi-radios for seamless failover between carriers that can support a high number of connected users for internet access, streaming videos, uploading/downloading files, and other applications. Supporting 11N wireless access with a captive portal, M500 provides multiple authentication methods ensuring secure access to network assets for sanctioned devices and users accounts.

Meanwhile, M500 was successfully integrated with OBU(Onboard Unit) provided by the system integrator, enabling automatic Wi-Fi deactivation while the buses traveling to certain areas; M500 also supported captive portal configuration with RADIUS & UAM servers that can capture users’ information for future bus planning and sales & marketing campaign. In addition to M500, the system integrator utilized Billion CMS as a centralized management platform that enables real-time device monitoring, troubleshooting, and maintenance to ensure the quality of network service. The system also delivers comprehensive analysis and record reports to further enhance router management.

Through the utilization of Billion M500, tour bus passengers can check their email, browse social media, and access other online content by connecting to onboard Wi-Fi, and bus operator can further improve bus service by collecting users’ data via a captive portal. With Billion CMS, managers can easily monitor and manage M500 through a centralized platform.