Bus Operator

Billion to Provide Free Passenger Wi-Fi Access to Public Transportation

Executive Summary

An information & communication system integrator was approached by a bus operator with the need of providing free Wi-Fi Hot Spot for bus passengers. By implementing Billion Industrial/In-Vehicle Router– M500, bus operator not only improved the user experience but optimized tour bus planning by analyzing passengers’ internet usage

To improve tourists’ travel experience, the bus operator was looking for a total solution that offers stable Wi-Fi access for passengers of 400 tour buses. The bus operator also required the Wi-Fi to be automatically turned off while the bus was traveling to certain areas, such as bus stations, to limit the Wi-Fi for on-board passengers only.

How Billion Solution Helped 
The Billion M500 industrial & in-vehicle multi-carrier router features dual-SIM, multi-radios for seamless failover between carriers that can support a high number of connected users for internet access, streaming videos, uploading/downloading files, and other applications. Supporting 11N wireless access with a captive portal, M500 provides multiple authentication methods ensuring secure access to network assets for sanctioned devices and users accounts.
Meanwhile, M500 was successfully integrated with OBU(Onboard Unit) provided by the system integrator, enabling automatic Wi-Fi deactivation while the buses traveling to certain areas; M500 also supported captive portal configuration with RADIUS & UAM servers that can capture users’ information for future bus planning and sales & marketing campaign. In addition to M500, the system integrator utilized Billion CMS as a centralized management platform that enables real-time device monitoring, troubleshooting, and maintenance to ensure the quality of network service. The system also delivers comprehensive analysis and record reports to further enhance router management.


Through the utilization of Billion M500, tour bus passengers can check their email, browse social media, and access other online content by connecting to onboard Wi-Fi, and bus operator can further improve bus service by collecting users’ data via a captive portal. With Billion CMS, managers can easily monitor and manage M500 through a centralized platform.
Billion M500
LTE Industrial/In-Vehicle Multi-Carrier E-Mark (R10、R118) Router

The Billion M500 LTE Industrial/In-Vehicle Multi-Carrier Router is a high-performance all-in-one fixed wireless communications platform with advanced software enabling high availability, reliable and secure wireless connectivity for mission-critical applications. The compact rugged design integrates dual SIM dual radio, 4-port Gigabit switch, Wi-Fi access point, embedded GPS with the concurrent-multi-GNSS engine for GPS or GLONASS and ignition power control for in-vehicle applications. The M500 is specifically designed to support a wide range of applications and vertical machine-to-machine (M2M) market segments.
CMS (Central Management System)

CMS is designed to remotely control and manage Billion 4G LTE and VDSL/ADSL business routers. It can perform the remote firmware update, device reboot, the load default setting, CPE configuration backup and restore based on schedule and generate an alarm to inform any abnormal event, enabling users to minimize deployment, lower supporting service expenses and maximize operational efficiency.
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